Likewise, this policy aims to comply with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons with regard to processing of personal data and the free circulation of these data (hereinafter RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights (hereinafter, LOPDGDD).
|Identity – Entidad
|C/ Maña, 32. Parque Empresarial Táctica, 46980, Paterna (Valencia)
|Industrial Air Conditioning
|Registro Mercantil de Valencia Tomo 9413, Libro 6695, Folio 174, Sección 8, Hoja V146623
3. What personal data will we process and how do we obtain it?
For the development of our business activity, it is essential to process personal data whose Collection can be carried out by digital means (e.g. email, forms or web questionnaires), by completing paper documents (e.g. contracts or forms) or through conversations in person or by telephone and in any of these cases the data will be treated in a loyal, lawful and transparent.
The categories of data that our entity will process about the interested parties are:
- Identification data: name and surname, DNI or equivalent document, image and signature (handwritten or digital).
- Contact information: telephone, email, postal address.
- Commercial data: budgets, purchasing conditions, management and history of services and/or purchases, result of contacts (phone, email, messaging and other communication channels).
- Access data: username and password (e.g. online store).
- Accounting data: control of income and expenses, billing data.
- Bank details: bank accounts and cards.
- Transaction of goods and services: bank transfers and direct debits, amounts and concepts.
- Navigation data: analysis of the time spent on our website, pages visited, data demographics (e.g. age, sex, language).
Our entity will not collect special category data (e.g. health data, ethnic origin, political opinions or religious beliefs), but if it is necessary to treat them, it will inform you and request your consent prior and express.
Consequently, the data requested will be adequate, relevant, limited to those strictly essential and necessary, treated only by personnel and/or collaborators authorized by our entity, who will have signed a confidentiality commitment and agree to comply with the regulations necessary security measures to guarantee the confidentiality, integrity and availability of the data processed and other requirements legally established in the RGPD. Therefore, they will be treated within the law.
The data to be processed are provided by the interested party themselves or by their legal representative, although it may be the case in which we delegate some functions to certain collaborators and they are in charge of collect your data, but they will always be processed with your prior and express consent.
In the event that an interested party does not provide the data we request or incomplete data is provided or incorrect, it will not be possible to comply with and maintain the relationship with them.
The categories of data that we can process about a person will depend on the relationship they maintain. with our entity, as shown below:
Identification, access and contact, commercial, accounting, banking, data will be processed. transaction of goods and services, financial and may be collected only if you provide them to us.
Whether the information requested is by telephone or in writing (e.g. email or web forms) We will request and process your identification, contact and commercial data.
Identification, contact, commercial, accounting, banking, property transaction and data will be processed. services and financial. These data may be processed during all stages of the commercial relationship.
For this category of interested parties, curricular, identification, contact and other data will be processed. related to your professional or personal characteristics, by sending us your candidacy by any means (e.g. in person, email, web forms), can also be collected in personnel selection interviews (in person or by videoconference), we can even receive your application for employment through a collaborator to whom we have delegated certain functions. For more information see our Job Seeker Policy.
Social media users:
We are present on different social networks and may process identification, contact, commercial and other data that the user enables to be viewed or shared with the rest of the social network users, including curricular data (e.g. LinkedIn). For more information consult our Social media policy.
An email address is requested in the subscription forms for our newsletters.
Data of an identifying nature, contact information and personal information of their own or of third parties will be processed. want to let us know related to the claim you send us.
Identification and contact data will be processed and collected when provided to us by the user. interested party when accessing our facilities or when their interlocutor in our entity provides them to us to allow you access to them.
When visiting our website and only if the user expressly authorizes it, analytical data may be collected (e.g. visit time or pages viewed) including demographic data (e.g. gender, age, country or language). For more information visit our Cookies Policy.
More information for those interested:
The information legally established in the corresponding regulations will be made available to interested parties. informative clauses included in the different means of data collection, so that you decide freely and expressly if they want the personal data requested to be processed by our entity.
All categories and types of personal data processed will be duly identified in the corresponding treatment activities owned by our entity.
4. What will your data be processed for?
In general, the processing of personal data carried out by our entity has the purpose of the fulfillment and maintenance of the relationship with different groups of people, such as, for example, clients or suppliers. Also with other people who contact us proactively through our web forms, by telephone or in person, by email or postal mail, as would be the case of job seekers or information seekers, users of our website/blog or social networks and interested in general.
Depending on this relationship, the processing of your data obeys different purposes and that with illustrative and non-limiting nature, we detail below:
Your personal data will be processed to identify you, fulfill and maintain the pre-contractual relationship and contractual including sending commercial communications by different means, responding to queries, carrying out quality controls and commercial statistics, for the sale and delivery of goods, provision of our services, for accounting and billing management, the transaction of goods and services, the management collections, incident management, claims and exercise of rights, solvency queries economic, as well as for other purposes to which we are obliged to comply with said relationship, to the laws to which we are subject and to fulfill our legitimate interests.
We will process your personal data to respond to your requests for general information, to identify you, to sending or delivering quotes and information about the goods and/or services of interest to you, including in our response (verbal, written or digital) the commercial information related to the request. Also We will make follow-up contacts, by different means to know the decisions made regarding to the commercial proposals that we have sent you.
Your data will be processed to include you in our selection and job board processes, to identify you, as well as such as to contact you and inform you about vacancies, coordination of interviews and other related matters with his candidacy. For more information see our Job Seeker Policy.
Suppliers and collaborators:
Your personal data will be processed with the purpose of maintaining the commercial relationship either for the request of budgets, for the purchase of goods or contracting of services, to identify you, for the management accounting, carry out transactions of goods and services, as well as for other purposes necessary to comply with said relationship, with our legal obligations and legitimate interests.
Social media users:
We will process your personal data to maintain the relationship as users of the same social network, to identify you, to contact you, share news and other personal data that you allow to be shared with the rest of the components of the social network. For more information, consult our Social Media Policy.
Your data will be processed to send you our newsletters or advertising by email, to identify you and to process the cancellation of these shipments if we are requested to do so.
Personal data will be processed to identify you, manage your claim and contact you about the situation of this, in addition to complying with our legal obligations and legitimate interests.
The data from visits to our facilities will be processed to identify you, to comply with our obligations regarding the prevention of occupational risks and for security and access control issues to our facilities.
Data can also be processed for different purposes (e.g. analysis of visits) when accepting the installation of cookies when you visit our website. For more information visit our Cookies Policy.
More information for those interested:
The information legally established in the corresponding regulations will be made available to interested parties. informative clauses included in the different means of data collection (e.g. forms, speeches, contracts, etc.) and in others that we will make available to you (e.g. badges, invoices, legal notices, etc.), of so that you freely and expressly decide if you want the personal data requested to be processed for our entity.
In the event that you do not provide the data we request or incomplete or erroneous data is provided, It will not be possible to respond to your request for information or relate to you.
The data will not be processed subsequently or for purposes other than those accepted by the interested parties.
The purposes that motivate the processing of personal data will be duly identified in the corresponding treatment activities owned by our entity.
5. Why do we process your data (legitimation)?
The processing of your personal data by our entity is carried out with one or more of the following legitimizing bases:
B. For the execution of a contract to which you are a party or have requested measures from us precontractuales.
C. When the treatment is necessary for compliance with a legal obligation applicable to our entity.
A. When the processing is necessary for the satisfaction of legitimate interests pursued by our entity or by a third party, provided that the interests or rights do not prevail over said interests. and fundamental freedoms of the interested party. In this regard, we inform that our entity has carried out an analysis weighing our legitimate interests with the rights and freedoms of the interested party, always respecting their fundamental rights.
If the user is under 14 years of age, parental consent will be required guardians or legal representative, to process your data. The user is solely responsible for the veracity of the data that you send us.
6. Data retention
The personal data provided will be kept as long as we maintain the relationship with you and during the time necessary to fulfill the purpose for which your data has been collected.
Once this relationship has ended, we will keep them blocked in those cases where it is necessary to keep them, until the prescription of responsibilities for the exclusive purposes of claims or legal actions, as well as such as to comply with our legal obligations, for example:
Stakeholders Sectoral scope Legal basis Conservation period
Art. 30.1 R.D. Código de Comercio
|6 years from the last entry
|Art. 66 Ley General
|Art. 21 del Real Decreto
Legislativo 5/2000 –
|Labor relations guide
|Prevention of occupational hazards
|Art. 4.3 del Real Decreto
5/2000 – Orden Social
|Guide on labor relations – AEPD
|Art. 22.3 LOPDGDD –
protección de datos
We do not create profiles nor will automated decisions be made using your personal data, but in the If you do so, you will be informed and you will request prior authorization to do so.
Likewise, you have the right to object to this type of processing at any time by contacting in writing to our entity at email@example.com.
8. Data transfer
As a general rule, our entity does not transfer personal data to third parties without prior consent, although It will be necessary to do so in the following cases:
If you are a client or supplier, your personal data may be transferred to third parties as a matter of obligation legal (e.g. Tax Agency), or in those cases and entities necessary to provide our services or pay bills (e.g. banking entities).
Likewise, your personal data as a client or supplier may be processed by certain suppliers to whom we delegate some of our obligations (e.g. accounting advisors) and all of them have been committed through a data processor contract to comply with the same protection measures security implemented by our entity, as well as submitting to the duty of secrecy and confidentiality regarding the personal data processed, among other obligations regarding the protection of personal data.
If you are a job applicant, your data will not be transferred to third parties, unless we legally meet forced to do so.
If you are a requester of information or a user of our website, your data will not be transferred to entities third parties, unless we are legally obliged to do so.
In general terms, we may transfer your personal data to Judges, Courts, the Public Prosecutor’s Office and/or the competent Public Administrations regarding possible claims when we are obliged to do so.
9. International data transfer
In the case of transfers to third parties located in countries outside the European Economic Area, We will inform and request your prior and express consent.
10. Security Measures
Our entity has implemented all the necessary technical and organizational measures to protect the data processed personal data, avoiding loss, theft or unauthorized use.
These measures have been created based on the type of data processed and the purposes that motivate said data treatment. These are periodically verified in our internal controls for compliance with the personal data protection regulations and through external audits.
11. Your Rights
You, as the owner of your personal data and acting on your own behalf or through your representative legal (e.g. people under 14 years of age) can contact our entity at any time and request exercise your rights regarding the protection of personal data.
We explain what these rights are:
Right of access:
You have the right to know and ask us at any time to know the following information:
- Whether or not we are processing your personal data.
- The purposes of the processing, as well as the categories of personal data processed.
- The origin of your data, if you did not provide it to us.
- The recipients or categories of recipients to whom my personal data have been communicated, or will be communications, including, where appropriate, recipients in third parties or international organizations.
- Information about the appropriate safeguards regarding the transfer of my data to a third country or to an international organization, if applicable.
- The expected conservation period, or if this is not possible, the criteria to determine this period.
- If there are automated decisions, including profiling, significant information about the logic applied, as well as the importance and anticipated consequences of said treatment.
- Copy of your personal data that is subject to processing.
Right of Rectification:
Ask us to rectify your personal data when it is inaccurate, as well as to complete it when these are incomplete.
Right of Opposition:
You can object to us processing your data when it is incorrect or its data is no longer necessary. treatment.
In the event that you act as a defendant or person affected by a complaint within the framework of the Law 2/2023, you will not be able to exercise your right of opposition, since it is presumed (under proof to the contrary) that there are reasons that legitimize the processing of your personal data, in accordance with the provisions of the article 31.4 of the Law.
Right of Deletion:
Request that your data be deleted, for any of these reasons:
- Your data is no longer necessary for the purposes for which it was collected or processed.
- You have not given consent for the processing of your data.
- When you have exercised your right to object.
- When the data has been processed illicitly.
- When the data must be deleted to comply with a legal obligation.
Right to Limitation of treatment:
You may ask us to exercise this right when one or more of these situations occur:
- When you dispute the accuracy of your data, during a period that allows the person responsible to verify the accuracy of these.
- When the processing is unlawful and you oppose the deletion of your data and request instead the limitation of its use.
- When the data is no longer needed for the purposes of the treatment, but the interested party needs it to the formulation, exercise or defense of claims.
- When you have objected to processing under Article 21(1), pending verification if the legitimate reasons of the person responsible prevail over those of the interested party.
Refers to the right to obtain data related to you, in a structured, commonly used format. and mechanical reading, as well as transmitting them to another person responsible for further processing.
Right not to be subject to automated decisions:
Right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects on him or significantly affects him in a similar way.
To exercise any of your rights, you must write to our entity or by postal mail to the address: C/ Maña, 32. Parque Empresarial Táctica, 46980, Paterna (Valencia) or to the email: firstname.lastname@example.org stating the rights you wish to exercise, accompanied by a copy of your ID or equivalent document to know about whom we must provide the requested information and their contact information, contact us to send you our response. If you act on behalf of another person, you must prove your representation.
If you wish to make any suggestions or queries regarding the processing of your personal data, you can contact with our data protection consultants:
BUSINESS ADAPTER, S.L.
Ronda Guglielmo Marconi, 11, 26, (Technology Park) 46980 Paterna (Valencia).
We inform you that you have the right to make a claim before the Spanish Agency for the Protection of Data at: C/ Jorge Juan, 6, 28001 Madrid or at www.aepd.es.
12. Commitment to the Protection of personal data
Area of application
Our commitment to the protection of personal data will be mandatory for all departments and workers of our entity, as well as those third parties who act in our name.
We have established action protocols for the processing of your personal data, in accordance with the provisions of European and Spanish data protection regulations.
We will process your data lawfully, fairly, transparently, minimizing data, accuracy, limiting the retention period, integrity, confidentiality and active responsibility.
Special category of data
Our entity prohibits the processing of personal data that reveals ethnic or racial origin, opinions policies, religious or philosophical convictions, union membership, the processing of genetic data or biometrics, data related to health or data related to sexual orientation, except in the exceptions legally authorized and with the prior consent of the interested party.
Rights of interested parties
Our entity will assist and respond as quickly and diligently as possible to your exercise requests of rights Record of Activities, Impact Assessment and Security Measures. Our entity will carry out a record of the processing activities and analyze the purposes of the processing, categories of interested parties and data, recipients, international transfers, deadlines conservation, etc., to evaluate the risks of the treatment and implement the necessary safety measures to guarantee the confidentiality, integrity and availability of personal data.
Likewise, in each treatment activity the need to prepare a Treatment Evaluation has been analyzed. Impact and determine if there is an obligation to appoint a Data Protection Officer, establishing If necessary, that the person designated for this position meets the knowledge and Sufficient experience in accordance with the provisions of current regulations.
We have external help that advises us on this matter, monitoring all publications rcarried out by the competent control bodies and other European and Spanish entities related to data protection regulations, in order to comply with these regulations at all times.
13. Update of this Policy
Our entity reserves the right to modify this Policy without prior notice. It is because of that we recommend consulting it every time you visit our website.
Text updated on October 25, 2023